v1 (legacy)
v1 (/v1/external) is deprecated as of 2 November 2026. Every response carries a Deprecation header and a Link to Moving from v1. No shutdown date has been set. Use v2 for new work.
Every v1 route has a v2 equivalent. See the route map in Moving from v1.
- v1 API reference
- Guides, in Spanish: Crear un agente, Conversar con un agente, Conocimiento del agente, Acciones HTTP, Escalamiento a un humano