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  • v1 (legacy)

presence_not_configured

HTTP status: 409 (Conflict)

Title: Presence not configured

Cause

Presence is off for this organization: no presence setting is saved yet, so signals have nothing to update and presence filters have nothing to read.

How to fix it

Turn presence on for the organization, then send signals again.

Call the endpoint named below first, then send the request again.

Endpoint: PUT /v2/presence/settings

Every error carries requestId and the Request-Id header. Send it when you write to support.

All error codes

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